Our policy is simple: Satisfaction guaranteed.

The Roadrunner Comfort is warranted to be free from defects for two full years. For any failure not due to external electrical disturbance, invasion by fluid, temperature extremes, or other external cause, Nangeroni Design will repair or provide a replacement at our discretion. Nangeroni Design is not responsible for any damages beyond the unit itself due to any cause, including incorrect installation, improper usage, or defects with the evaporative cooler being controlled.

Our controllers are extensively tested and should work well for every user. But if for any reason you wish to return your controller for a refund, please contact us. Our policy is full refund within 30 days (we’re not sticklers, we would not turn you away at 32 days.) We will ask why, but you do not need to give us any reason at all. We just want to know how we can make our product better so that fewer people will want to return it. To initiate a return, just send an email to info@roadrunnercomfort.com and we’ll get back to you with shipping instructions for your return.

That’s it. We want you to be happy with your Roadrunner Comfort, and will work overtime to make that happen.